GRIEVANCE AND REDRESSAL CELL

Grievance  Redressal Cell is a vital part of any administration. In Gyanpeeth Degree College the GrievanceRedressal Cell was formed in 2012-13. It looks into the complaints lodge by students and members of the staff. After enquiry into the complaints the cell provides immediate redressal to the complainants. The students/staff members can state their grievances regarding any kind of academic and non-academic matters within the campus through online/offline mode and Complain Box. The college through the cell aims at solving the grievances within the stipulated times.

Objectives :

1. To listen, record and scrutinize the reported grievances/complaints.

2. To solve the grievances/complaints within stipulated time.

3. To create and implement mechanism to handle the reported grievances.

4. To watch the academic environment and to create a cordial relationship.

            Looking forward to the cordial relationships among the students and members of staff, the college authority through Grievance Redressal Cell strictly looks into the authenticity of the grievance.

Mechanism :

 

1.Grievance Redressal Cell considers only the individual grievance of specific nature of the students and staff.

2.The Cell will not entertain the grievances of general applicability or collective nature.

3.The cell may mediate between complainant and defendant against whom the complaint is lodge

4.The Cell continuously reports to the authority of the college and the higher authority of state administration about the grievances and cases if required for guidance and suggestions; and for necessary action if required.

According UGC (Grievance Redressal) Regulation, 2012, Gyanpeeth Degree College has constituted Grievance Redressal Cell. At present, the Cell is functioning with the follow composition :

Sl. No NAME DESIGNATION POST HELD
1 DR. GUNAJIT PATHAK PRINCIPAL CHAIRMAN
2 CHANDRA PRASAD GHIMIRE ASST. PROF. CONVENOR
3 MR. MAHIDHAR RAJBONGSHI ASST. PROF. MEMBER
4 MR. MANTU RAMCHIARY ASST. PROF. MEMBER
5 MR. RAMEN KALITA ASST. PROF. MEMBER
6 DR. UTPAL DEKA ASST. PROF. MEMBER
7 MR. JISHU KR. SARMA ASST. PROF. MEMBER
8 DR. ANUPAM KALITA ASST. PROF. MEMBER
9 MRS. ALPANA DAS ASST. PROF. MEMBER
10 MR. RAJIT DUTTA UDA MEMBER

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